Frequently Asked Questions
Everything you need to know about our premium coffee blends and ordering process
What is the source of Stern's Coffee beans?
We source our high-quality Arabica and Robusta beans from the finest growing regions in South America, Africa, and Southeast Asia, ensuring a rich and authentic flavor profile in every cup.
How long does shipping take within Israel?
Standard delivery typically takes 3-5 business days. Express shipping options are available for those who need their coffee fix sooner.
Are the coffee capsules compatible with Nespresso machines?
Yes, our premium coffee capsules are fully compatible with standard Nespresso OriginalLine machines.
Do you offer wholesale options for offices or cafes?
Absolutely. We provide bulk purchasing options and subscription services tailored for businesses, offices, and hospitality venues. Please contact our sales team for a custom quote.
What is your return policy for food products?
Due to the nature of our products, we cannot accept returns on opened coffee bags or capsules. However, if you receive a damaged or incorrect item, please contact us within 48 hours for a replacement or refund.
Is your coffee Kosher certified?
Yes, all Stern's Coffee products are certified Kosher under the supervision of the local Rabbinate.